Business Analyst (Digital Impact Manager), P-4, FT #100023, Dakar, Senegal - WCARO

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

In West and Central Africa Region (WCAR), this work is grounded in supporting country offices and governments to deliver inclusive, child‑centered digital solutions in some of the most complex contexts in close coordination/collaboration with other digital impact partners. The Digital Impact Manager (Level 4) reports to the WCAR Regional Chief of Digital Impact, with a second reporting line to the Chief of Digital Center of Excellence (DCoE), in Nairobi. Based on the established policies, guidelines and service level agreements (SLAs), the purpose of the incumbent role is to exercise a large scope of ICT functional accountability and internally manage complex ICT systems and operations and externally enhance collaboration and capacity building; improve the delivery of results and knowledge management; build business relationships and foster innovation.

Summary of the key functions, accountabilities and related duties or tasks include:

• Manage the ICT function and provide technical and operational support,
• Enhance governance, collaboration, build internal and external relationships and capacity;
• Improve results delivery;
• Foster innovation.

Minimum requirements:

Education:

An advanced university degree is required in computer science, software engineering, information technology management, business administration, or another relevant technical field.

Work Experience:

A minimum of eight years of professional experience in information technology management and business operations in a large international organization and/or corporation is required.

Skills:

Proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analysis, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.

Language Requirements:

Fluency in English is required.

Desirables:

Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language; Certification in one of these several ICT technical competencies; Experience in a UN organization is an asset; Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter.

The UNICEF competencies required for this post are… (list of competencies). Familiarize yourself with the competency framework and its different levels.

Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female are encouraged to apply.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross‑cutting priority within UNICEF’s Strategic Plan.

Additional information about working for UNICEF can be found here.